91吃瓜

The Student Accounts Specialist is responsible for managing student accounts, including third-party programs, payments, collections, and customer service. This role involves ensuring accurate and timely processing of student financial transactions and maintaining positive relationships with students and their families. The Student Accounts Specialist works closely with other departments to support the overall financial health and administrative functions of the institution.

We believe work should fit your life, not the other way around. Our hybrid schedule includes two days on site in our Albany office, with the flexibility to work remotely the remaining days. Spend less time commuting and more time focusing on meaningful work or personal priorities. Core hours are 8:30 AM鈥�5:00 PM, including a 1-hour lunch, for a 37.5-hour week.

Funciones y responsabilidades:

• Payments and Receipts: Process payments, including cash, checks, credit cards, and electronic payments. Record and reconcile payments against student accounts.
• Collections: assist students and families with overdue accounts.
• Customer Service: Respond to inquiries from students, parents, and other stakeholders regarding account balances, payment options, billing discrepancies, and related issues. Provide excellent customer service and support.
• Account Reconciliation: Regularly reconcile student accounts with the general ledger. Identify and resolve discrepancies promptly.
• Financial Aid Coordination: Work with the financial aid office to ensure accurate posting of financial aid awards to student accounts. Assist students in understanding how financial aid affects their account balances.
• Payment Plans: Assist in the setup and management of payment plans for students. Ensure payment plan terms are clearly communicated and adhered to.
• Policy Compliance: Ensure all processes comply with institutional policies, as well as state and federal regulations. Stay updated on changes in regulations affecting student accounts.
• Communication: Maintain clear and effective communication with students, parents, and other departments regarding billing and payment processes.
• Process Improvement: Identify opportunities for process improvements in the student accounts area to enhance efficiency and accuracy

Cualificaciones: Para desempe帽ar este trabajo con 茅xito, un individuo debe ser capaz de realizar cada deber esencial satisfactoriamente. Los requisitos enumerados a continuaci贸n son representativos de los conocimientos, destrezas y/o habilidades requeridos. Se podr谩n realizar adaptaciones razonables para que las personas con discapacidad puedan desempe帽ar las funciones esenciales.

• Associate鈥檚 degree required.
• Al menos 1 a帽o de experiencia en contabilidad estudiantil, contabilidad, finanzas o un 谩rea relacionada, preferiblemente dentro de una instituci贸n de educaci贸n superior.
• Dominio del paquete Microsoft Office, en particular de Excel.
• Excelente servicio al cliente y habilidades interpersonales.
• Strong analytical and problem鈥憇olving abilities.
• Alto nivel de precisi贸n y atenci贸n al detalle.
• Capacidad para manejar informaci贸n sensible de forma confidencial.
• Strong organizational and time鈥憁anagement skills.

The hiring salary range for this position is $40,875.00 - $42,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting