Consumer Complaint Process
As an accredited institution, 91吃瓜 adheres to ethical standards and our stated policies in the delivery of our programs and services. Students are encouraged to become familiar with Excelsior's policies and procedures which can be found on our website聽and/or in specific聽School catalogs. These publications outline the means by which students may request permitted exemptions from these policies and the ways in which administrative and academic decisions may be appealed.
In the event that students believe they have been unfairly treated or have issues with Excelsior that cannot be resolved by the methods outlined in Excelsior's publications, including this Web site, they have the right to聽contact our accrediting agencies and/or聽various state and other governmental agencies.
Below is contact information for all 50 states, the District of Columbia, and U.S territories and should not be construed as a complete list of states/agencies regulating 91吃瓜. Through the relevant agencies or Attorneys General Offices, complaints can be accepted regardless of whether 91吃瓜 is required to be registered in that jurisdiction. 91吃瓜 has made a reasonable effort to ensure that this list is accurate.聽 However, if you have any questions or encounter problems contacting the appropriate agency, please contact Excelsior's paralegal at 518-608-8162 for assistance.
Alabama
Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000
Alabama Community College System
P.O. Box 302130
Montgomery, AL 36130-2130
Alaska
Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
贰尘补颈濒:听EED.ACPE-IA@alaska.gov
Arizona
Arizona State Board for Private Postsecondary Education
1740 W. Adams
Suite 3008
Phoenix, AZ 85007
Arkansas
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
101 E. Capitol Avenue, Suite 300
Little Rock, AR 72201
贰尘补颈濒:听ADHE_Info@adhe.edu
California
California Bureau for Private Postsecondary Education (BPPE)
PO Box 980818
W. Sacramento, CA 95798-0818
916-574-8900 or 888-370-7589
(PDF)
Colorado
Colorado Department of Higher Education
1600 Broadway, Suite 2200
Denver, Colorado 80202
Connecticut
Connecticut Office of Higher Education
450 Columbus Boulevard, Suite 707
Hartford, CT 06103-1841
860-947-1800
贰尘补颈濒:听edinfo@ctdhe.org
Delaware
Delaware Higher Education Office
John G. Townsend Building
401 Federal Street, Suite 2
Dover, DE 19901
贰尘补颈濒:听dheo@doe.k12.de.us
District of Columbia
District of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
1050 First Street, NE
Second Floor
Washington, DC 20002
Florida
Florida Commission for Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl. #220
Tucker, GA 30084-5334
Hawaii
Hawaii Postsecondary Education Authorization Program
P.O. Box 541
Honolulu, Hawaii聽 96809
贰尘补颈濒:听hpeap@dcca.hawaii.gov
Idaho
Idaho State Board of Education
Attn: Tamara Baysinger, State Authorization Program Manager
650 West State Street, 3rd Floor
P.O. Box 83720
Boise, ID 83720-0037
Illinois
Illinois Board of Higher Education
1 North Old State Capitol Plaza
Suite 333
Springfield, IL 62701
贰尘补颈濒:听聽complaints@ibhe.org
Institutional Complaint Hotline: 217-557-7359
Indiana
Indiana Commission for Higher Education
101 West Ohio Street, Suite 300
Indianapolis IN 46204
Iowa
Iowa Student Aid Commission
475 SW Fifth Street, Suite D
Des Moines, IA 50309
贰尘补颈濒:听info@iowacollegeaid.gov
Kansas
Kansas Board of Regents
Jennifer Armour, Private Postsecondary Business Analyst
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368
785-430-4288
贰尘补颈濒:听jarmour@ksbor.org
Kentucky
Kentucky Council on Postsecondary Education
100 Airport Road, Third Floor
Frankfort, KY 40601-7512
贰尘补颈濒:听cpeconsumercomplaint@ky.gov
Louisiana
Louisiana Attorney General Office
Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804
贰尘补颈濒:听ConsumerInfo@ag.state.la.us
800-351-4889 or 225-326-6465
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
Maine
Maine Department of Education
23 State House Station
Augusta, ME 04333-0023
Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333
Maryland
Maryland Higher Education Commission
6 North Liberty Street, 10th Floor
Baltimore, MD 21201
410-767-3388
Massachusetts
Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
Michigan
Michigan Department of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division
Schools and Licensing Section
P.O. Box 30018
Lansing, MI 48909
Minnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
Missouri
Missouri Department of Higher Education
P.O. Box 1469
Jefferson City, MO 65102-1469
贰尘补颈濒:听info@dhe.mo.gov
Montana
Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
560 North Park Avenue
P.O. Box 203201
Helena, MT 59620-3201
Nebraska
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
Nevada
Nevada Commission on Postsecondary Education
2800 E. St. Louis Avenue
Las Vegas, NV 89104
Email: mjwu@detr.nv.gov
New Hampshire
New Hampshire Department of Education
Laura A. Stoneking, Administrator
101 Pleasant Street
Concord, NH 03301-8531
603-271-2695
Email: Laura.A.Stoneking@doe.nh.gov
New Jersey
New Jersey Higher Education
PO Box 542
Trenton, NJ 08625
贰尘补颈濒:听njhe@oshe.nj.gov
New Mexico
New Mexico Higher Education Department
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505
New York
New York State Education Department
Office of College and University Evaluation
89 Washington Avenue
Albany, NY 12234
贰尘补颈濒:听ocueinfo@mail.nysed.gov
North Carolina
North Carolina Postsecondary Education Complaints
c/o Assistant Director of Licensure
University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27515
919-962-4550
贰尘补颈濒:听studentcomplaint@northcarolina.edu
North Dakota
North Dakota University System
Claire Gunwall, Director of Academic Affairs and Workforce Innovation
600 E Boulevard Ave., Dept. 215
Bismarck, ND 58505-0230
贰尘补颈濒:听stateauth@ndus.edu
701-328-4140
Complaint Process
Ohio
Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215-4183
Oklahoma
Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
Oregon
Oregon Higher Education Coordinating Commission
Office of Degree Authorization
3225 25th Street SE
Salem, Oregon 97302
Pennsylvania
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
Puerto Rico
Puerto Rico Council on Higher Education
PO Box 19900
San Juan, PR 00910-1900
Rhode Island
Rhode Island Office of the Postsecondary Commissioner聽
560 Jefferson Boulevard, Suite 200
Warwick, RI 02886
South Carolina
South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201
803-737-2260
South Dakota
South Dakota Office of Attorney General
Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre SD 57501-8053
Tennessee
Tennessee Higher Education Commission
312 Rosa L. Parks Avenue, 9th Floor
Nashville, TN 37243
Texas
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, Texas 78752
Utah
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, Utah 84111
贰尘补颈濒:听consumerprotection@utah.gov
Vermont
Vermont Agency of Education
Secretary Daniel M. French
1 National Life Drive, Davis 5
Montpelier, VT 05620-2501
贰尘补颈濒:听AOE.EdInfo@state.vt.us
Virgin Islands
Government of the United States Virgin Islands
Department of Education
Office of the Commissioner
1834 Kongens Gade
St. Thomas, VI 00802
Virginia
State Council of Higher Education for Virginia
101 N. 14TH St.
James Monroe Building
Richmond, VA 23219
Washington
Washington Student Achievement Council
917 Lakeridge Way
PO Box 43430
Olympia, WA 98504-3430
贰尘补颈濒:听complaints@wsac.wa.gov
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston WV 聽25301-2800
Wisconsin
Wisconsin Educational Approval Board
P.O. Box 8366
Madison, WI 53708-8366
贰尘补颈濒:听dspseap@wisconsin.gov
Wyoming
Wyoming Department of Education
122 West 25th Street, Suite E200
Cheyenne, WY 82002
