CPNE and ME: Heather Wolfe

Heather Wolfe, of Adrian, Michigan, wanted to be a nurse since she was a child. It seemed the career was meant for her because she carried around a Fisher Price medical kit and practiced nursing on her Cabbage Patch Kids dolls. Wolfe pursued becoming an RN several times throughout her life but experiences always got in the way. Now she’s closer to her dream than ever before, having passed the Clinical Performance in Nursing Exam on November 11, 2018.

Wolfe currently works the night shift at United Methodist Communities, an assisted and independent living retirement community offering long- and short-term care. For the past four years, she has specialized in sub-acute rehabilitation, which is less intensive inpatient care for someone suffering from an illness or injury. When she first gets to work, Wolfe assesses her patients, administers medications and treatments that are due, and then meets with her coworkers. She also takes care of various other jobs and tasks that need to be done, like checking on equipment, cleaning, etc. At the end of her shift, which is from 6:30 p.m.to 7 a.m., Wolfe is certainly tired, but she finds the work meaningful. ā€œI feel accomplished that I’m able to help somebody even if it’s just a little task. I find nursing really rewarding,ā€ she says.

Wolfe graduated from Jackson College in 2002 as an LPN and completed all necessary prerequisites for the college’s LPN to RN program. Unfortunately, the school wouldn’t accept her many credits and informed her that tuition would be out of pocket. She had previously learned about Excelsior College’s generous credit acceptance policies and decided to enroll in the associate degree in nursing program. ā€œThe program allowed me to work full-time and go to school at my own pace,ā€ she says.

Wolfe was eager to take the CPNE so when a test spot at St. Luke’s Healthcare in Utica, New York, opened due to a cancellation, she jumped on it. With the exam date six weeks later, she kicked her preparation into high gear ā€œIt was very intense…I practiced literally four hours every day,ā€ she recalls. Her family was understanding and gave her space and time alone to study and train. Sometimes they pretended to be her patients so she could practice on them. She even had a teddy bear that had an IV.Ģż ā€œMy living room was a disaster for six weeks. I had papers all over the floor and a makeshift bed on the couch,ā€ Wolfe says, remembering how much effort went into studying.

Her coworkers were supportive in letting her practice and use medical equipment at work and at home. At work, she used a room set up just like a hospital room with two ā€œpatientsā€ in hospital beds, complete with supplies. ā€œI would randomly pick four AOCs [areas of competency] and keep going through them until I felt confident,ā€ she says. It was beneficial and helpful to use the tools there because the direct care environment meant for a more hands-on learning approach.

Wolf has always wanted to obtain a nursing degree and become an RN, but there have been setbacks. First, her mother became sick with cancer so she had to stop going to school. One of her children also passed away and so she took some time to recover. And then her husband was diagnosed with cancer, but he insisted she finish her associate degree. Wolfe says he was her biggest support throughout her journey and even when he had surgery in fall 2018, he still encouraged her to fly to New York to take the CPNE.

Wolfe, who earned her degree from Excelsior in early 2019, passed the National Council Licensure Exam (N-CLEX) and now is officially a RN. She plans to stay with United Methodist Communities until she completes a bachelor’s degree in nursing. ā€œMy long-term goal has always been to at least have a bachelor’s in nursing,ā€ she says. Wolfe plans to be an instructor but not necessarily a classroom teacher. She’d rather focus on the more hands-on clinical aspect of nursing. ā€œI would like to be a clinical instructor or [pursue] some form of teaching that I can do with the bachelor’s,ā€ she says. Through her perseverance and determination, she has come far and now the possibilities are endless.

More Tips from Heather Wolfe:

  • Wolfe flew into New York state a couple days before the exam and studied, but the night before the CPNE she didn’t do any studying or reviewing. ā€œI went out and saw a movie by myself and I went to dinner,ā€ she says, noting sometimes you can’t study, and suggests doing things to try and relax.
  • Wolfe advises other students to watch the Excelsior nursing videos so they can learn what is expected of them in the CPNE environment. She warns that just reading the guides won’t prepare you. Memorizing the steps for each area of competency is also very important, says Wolfe, ā€œThat’s the biggest thing. Otherwise, you’re not going to make it.ā€
  • Flashcards can be helpful. Wolfe used hers a fair amount in studying.

Is Nursing STEM?

What is STEM?

As a simple acronym, STEM stands for Science, Technology, Engineering, and Math. As a movement, STEM, especially as it relates to education and workforce development, has gotten a lot of attention in the last decade. The term was first coined in 2001 by the An educational research team originally labeled the curriculum they were developing to enhance education in science, mathematics, engineering, and technology as SMET but re-arranged the letters to form the arguably better sounding acronym, STEM. Since then, it’s become something of a rallying cry to improve the United States’ competitiveness in the global market for scientific and technological innovation, development, and research.

The acronym began to be used in discussions about the lack of candidates within the United States qualified to fill the growing number of positions in scientific and technical fields. STEM then grew into an educational concept that sought to integrate the teaching of science, technology, engineering, and math in schools instead of teaching each in a vacuum as was the norm in decades past. More importantly, a key tenant of STEM education is the application of these subjects to real-world challenges, encouraging critical and solutions-based thinking.

Is Nursing Considered STEM?

When we think of STEM fields, the first ones that come to mind are probably the traditionally high-tech disciplines like bio technology, software development, or mechanical engineering. But what about nursing? While nursing is rooted in the fundamentals of science and math, like medicine it is not typically included as a STEM field despite nurses needing to apply math, biology, and technology every day. Nursing also adheres to the guiding principles of STEM in that it applies these disciplines to find solutions to very real problems.

What fields are or are not considered STEM is constantly up for debate. It doesn’t help that beyond the acronym, there is no single agreed-upon definition for what constitutes a STEM profession and even official government agencies disagree. The lists ā€œHealth occupationsā€ as STEM while the Immigration and Customs Enforcement doesn’t include nursing on its list of STEM fields that make non-citizens eligible for a visa extension. Higher education, however, has been quicker to accept nursing under the umbrella of STEM with several universities including the program within their science department—a designation which seems fitting given the average nursing curriculum includes a heavy focus on Microbiology, Science, and Statistics.

So why has nursing struggled for STEM acceptance? One factor is most certainly gender-based prejudice. The profession as a whole has long been discounted as a job for mainly women that’s focused on comfort and caring rather than the ā€œhardā€ sciences. Another stumbling block are the capitalist undertones at the heart of the movement that frames the innovation and creativity inherent to STEM pursuits as vehicles for economic growth. While this isn’t strictly bad, the relentless promotion of job creation, industry ā€œdisruption,ā€ and product development comes at the expense of fields that at their core are about more human outcomes.

Why STEM Recognition is Important

Why is STEM recognition so important? A STEM designation also carries with it a cachet and a promise of professional respect and higher salaries, factors that make building that all important qualified workforce easier. There’s also money at stake. With the country’s government, development, and scientific sectors deeply invested in boosting the STEM workforce, there is investment in the form of grants, scholarships, and support resources available for any initiative—educational or otherwise—promoting STEM. allocated $279 million in STEM discretionary grant funds in 2018 with many of these focused on encouraging women and underserved populations to enter a STEM field. With the shortage of nurses, especially nurses with advanced degrees, it’s more than dollars on the line. It would only benefit every community to have nursing included under the STEM umbrella and could allocate much needed funds into programs designed to recruit and train the workforce we need.

Perhaps the solution is to broaden our understanding of STEM into one of ā€œSTEMpathy,ā€ a portmanteau coined in 2017 by New York Times columnist Thomas Friedman to combine technology with human connection. While Friedman still advocates an entrepreneurial mindset, he stresses that STEM should always be through the lens of compassion and empathy and paraphrases Descartes, saying ā€œā€™I think, therefore I am’ to ā€˜I care, therefore I am; I hope, therefore I am; I imagine, therefore I am. I am ethical, therefore I am. I have a purpose, therefore I am. I pause and reflect, therefore I am.ā€™ā€

Learn More 91³Ō¹Ļ Excelsior’s RN to MSN Nursing Program

The STEM designation shouldn’t serve as an exclusionary device. We all benefit when STEM can grow to include fields like nursing, that use the power of science, technology, engineering and math to care, treat, and keep us safe. Learn more about Excelsior College’s RN to MSN program.

CPNE & Me: Alexis Rodgers

Alexis Rodgers of Cincinnati, Ohio, has been a firefighter, emergency room paramedic, and a paramedic with the Poison Control Center and, although they may seem like different careers, they have one thing in common: helping others. Now she hopes to further that caring career by earning her associate degree in nursing with.

Rodgers graduated high school when she was 16 and, after a plan to become a pharmacist didn’t pan out, enrolled in nursing school. When she was younger, her niece had many health problems as an infant. ā€œI remember visiting her in the NICU and thinking how cool it would be to be a nurse, just to be able to help someone,ā€ Rodgers recalls. Rodgers was hired with the fire department shortly after she started nursing school, but eventually stopped attending because of the job’s demands. She then landed a job as an EMT with the Cincinnati Poison Control Center, where she still works today.

Rodgers works two 24-hour shifts a week, which can include taking phone calls and making emergency visits to peoples’ locations. ā€œWhen it comes to fire and EMS and really just medical care in general, I love to be able to see the results of my work,ā€ she says, adding that she likes to be able to ease peoples’ minds, whether their problem requires treatment, intervention, or another kind of action. Being able to see the impact she has on people is very rewarding, says Rodgers.

Rogers loved firefighting and being a paramedic, but the desire to do something more was always there and lead her to become emergency room paramedic in the trauma ER on her days off from the Poison Control Center. She discovered Excelsior via a coworker at the ER and took a hybrid of courses and exams to complete her Associate in Applied Science in Nursing in June 2019.

Rodgers initially applied for the Clinical Performance in Nursing Examination (CPNE) in July 2018 and was placed on the wait list. ā€œBeing with Excelsior for as long as I had, I knew what to expect as far as wait time…I was okay with it. I said I would take this time to prepare,ā€ she says. 91³Ō¹Ļ seven months in, she began calling for cancellation dates, and suddenly, on a Tuesday in the last week of March 2019, she was informed she could accept a cancellation date for the following Friday.

Things were a whirlwind. Rodgers had plans to take her children to Disney World for the first time during days and she wondered if she was prepared enough to accept the exam date. That’s when she thought, ā€œThere hasn’t been anything else in my life that I really, really wanted, that I’ve known that I wanted, and that I wanted to push through to get.ā€ Plans to take off work, transportation, and caring for her kids all seemed to fall into place, too. All she had left to do was to keep studying.

Rodgers made sure to enjoy her time with her children in Disney World but studied into the night when the kids were tucked in. She practiced her care plans, AOCs (areas of competencies), charts, and more to ensure she was prepared for the exam. It all paid off, says Rodgers, when she passed the CPNE at Aurora Medical Center in Summit, Wisconsin. ā€œI was just ecstatic. I could not have imagined that would be what I would consider the grand finale to my Excelsior journey,ā€ she remembers, adding that Excelsior was with her every step of the way: ā€œI couldn’t imagine a more supportive school, especially knowing this journey is unconventional for what people are usually used to. But just by having the resources available and wanting to succeed, you will.ā€

Rodgers studied hard to make sure she understood all the material. She says, ā€œIt was just me, the Excelsior resources, and some darn good discussion board posts.ā€ She interacted with other students a lot in her nursing courses. They would discuss care plans, patient scenarios, and share their charts and grids. Rodgers thinks that creating a network of people who have taken the exam is beneficial because you can talk to people who have been there and know what to expect.

Rodgers says, ā€œThe knowledge that you need is there. The guides are excellent resources…Everything’s written out for you, even down to the paperwork that you’re provided during the CPNE. If you utilize the resources and put time and effort into it, you’ll be fine.ā€ She says that a lot of the challenge of the CPNE is that people psych themselves out, and adds, ā€œI think the easiest way to fail is to not be mentally sound with your ability to pass.ā€

Rodgers passed the National Council Licensure Examination on July 15, 2019 and can officially say she is a registered nurse. She is looking into bachelor’s and RN to master’s programs in nursing, including those at Excelsior, but for now is going to stay at the Poison Control Center. She isn’t ruling out a career change, though. What got her through the CPNE and what will get her through the next steps is her determination and grit. As she says, ā€œMy profession as a firefighter has trained me to be able to know it’s go time and there’s no turning back, and okay, yes, failure can happen, but you can’t let that happen.ā€

More CPNE Advice from Alexis Rodgers

On preparing for the CPNE:

  • Use the AOCs and town hall meetings videos that are available on Excelsior’s nursing website. ā€œIf you watch those videos that they have provided, you will not go wrong,ā€ says Rodgers.

On taking the CPNE:

  • Rodgers suggests having an organized approach and to write down steps you have to take. ā€œWell, I have to do abdominal, I have to do neurological assessment, and oxygen management. I’m going to do them in this order,ā€ she says. Knowing and going with your own personal flow will help. Unless you’re doing something wrong, no one is going to interrupt you, she adds.
  • ā€œHaving that template, having my PCS [patient care scenario]—this is what I was given, and this is how I’m going to execute. That was a huge help for me.ā€
  • Don’t make things more complicated. Rodgers says, ā€œIf you know you have the AOC assigned, why are you looking for extra interventions? I heard that in a town hall. If you have an AOC that’s been assigned to you, that you can use as an intervention for your nursing diagnosis, then you should use it. Don’t think far out of the box…Interventions for the patient should coincide with their needs.ā€

Sailor Balances Service and Family to Earn Three Degrees

As every sailor knows, staying on an even keel is important for stability. And Navy Petty Officer 1st Class Dorothy Jimenez discovered firsthand that this state of balance applied to her personal life, too. Now a three-time Excelsior grad, Jimenez cites a drive to keep pushing forward in life and school with helping her succeed. She credits not only her family with bringing balance to her life, but learning as well. ā€œSeeking to learn kept me thinking outside the box. I always thought this [earning a degree] is bigger than me, so it kept me focused; it helped me stay balanced,ā€ she said.

But Jimenez’s life hasn’t been without its ups and downs. Although enrolled in a local university following high school, she was not progressing as she had hoped. A single mom, she was looking for stability for both herself and her son and an opportunity to continue her education. A meeting with a Navy recruiter on campus launched her 20 plus year military career.

Once enlisted, a visit to the Navy college office started her on a path to her first degree, an Associate in Applied Science (Technology) in 2007. She recalled, ā€œI was so excited with Excelsior, because they pretty much took all college credit for my military experience. And they helped me with a plan.ā€ Marriage to an active duty spouse Daniel and having another child were other milestones in Jimenez’s life, but she also wanted to continue with her educational goals. ā€œI stayed focused, going after my dreams, and kept moving toward my goals.ā€ And graduate again she did, in 2015 with a Bachelor of Science in Liberal Studies.

When both husband and wife are enlisted, family life and educational pursuits can be challenging, especially when responsibilities take the two in different directions. Once Dorothy had to attend six months of training when Daniel was called to a surge deployment. On another occasion, Dorothy was deployed and her husband was recruiting. ĢżBoth times, their respective parents stepped up to the plate to help care for the growing family of four children, ages 7-23.

When Daniel deploys, Dorothy notes that she is basically a single mom again. ā€œThat is challenging because serving my country is a priority balanced with the priority of raising our children alone. It is tough, I have to make sure that our children are supported in every way possible. I had to make time to study, self-care, and commit to fitness goals. Some goals were easy and some I struggle with, but learned life lessons and experienced spiritual growth. Purposely, resilient in action, but there were many scrapes and sacrifices!ā€

Despite these challenges, Jimenez continued to press forward with her studies. She tips her hat to the help from Excelsior’s advisors and faculty. Admitting to missing some deadlines and repeating a course or two, Jimenez credits her advisor with vital coaching advice, offering her skills that she still uses to this day. She stayed in touch with her professors and found that ā€œthey understood that I was active duty military, I was a mom, and that I was trying to accomplish something.ā€ She also credits her current chain of command for their continued support for education. One of her current Navy commands visions is ā€œSuccess achieved through synchronized operations, empowered by calculated risk and continuous learning.ā€ When she saw the light at the end of the tunnel with her bachelor’s degree classes, she was determined to continue and enroll in a master’s degree. But it wasn’t as easy as simply signing up for the program; she needed to prove to the dean that she had the right stuff. Her success in an initial class was all that was needed to start her on completing her dream of a graduate degree.

While Jimenez appreciates her undergraduate Excelsior degrees, she feels her Master of Public Administration earned in 2018 is the foundation on which to build on her life’s ultimate ambition: helping others. She hopes to draw on her favorite MPA courses, mediation and arbitration, to make a difference, perhaps as a public servant in the cyber community.

Now at a crossroads in her life, Jimenez is eligible to transition. And, of course, there is her continued need for growth and to press forward with her education. Seriously considering pursuing cybersecurity law as her next step, she plans to take the LSAT this year. ā€œServing others is my passion. I hope that all I learned in the Navy is combined into something excellent and great to serve others. If it does not help anyone, I don’t think it’s worth doing.ā€

Jimenez said that she is humbled by all of her accomplishments. Growing up in a small town in Georgia with nine siblings, she noted that she did not have a lot of stability in her life. She credits first her faith, amazing husband and kids, hometown family, and mentors with encouraging her to set her mind on achieving her goals, telling her, ā€œNo matter what you’ve gone through in your life, you can always shoot for the stars and to be whoever you want to be.ā€

Reflecting on her three degrees, Jimenez said, ā€œExcelsior is a college that will work with you, that will support you no matter what you’ve been through in your life. When you take that first step, Excelsior will take the other steps with you. They were with me every step of the way with my degrees and I am forever grateful.ā€

 

Leading By Example

Kathleen Gallo Uses Multiple Skills to Succeed in Her Career

Kathleen Gallo of Ridgefield, Connecticut, never thought about being a nurse when she was younger. Her plan was to become a successful businesswoman. As her best friend pursued nursing, Gallo started to follow the same path and soon discovered she enjoyed nursing’s independent work and science background. Over the years, Gallo has been able to apply both her clinical and business skills in a variety of nursing settings, and today she is executive vice president and chief learning officer at , and dean of Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies.

With her best friend’s encouragement, Gallo made the career switch after working in business in Manhattan and enrolled in the LPN program at Hospital for Special Surgery in New York City to see if it would be right for her. ā€œI thought, let me see if this is a profession that I want to devote my career to—and I loved it right away,ā€ she recalls. When she graduated, Gallo worked at the Hospital for Special Surgery.Ģż Feeling the need to be challenged more, she went to work at Elmhurst General Hospital in Queens, where she ā€œfell in love with the patient population and the complexity of the patient care that was needed.ā€

Eventually, Gallo married and had two children, and decided to continue her education. That’s when she discovered Excelsior (then Regents) College. Excelsior’s distance learning was beneficial to her because she is a good independent learner, she says, adding that Excelsior’s nursing program fit in with her life: ā€œThat program was just perfect for my learning style and it allowed me to accomplish what I needed to accomplish while I had a growing family.ā€ She earned an associate degree in nursing in 1980 and a bachelor’s degree in nursing in 1986. She credits her Excelsior degrees with preparing her to go on to earn a master’s degree in nursing at Stony Brook University and a PhD and MBA at Adelphi University. She says, ā€œI don’t know what the outcome would have been if it wasn’t for Regents at the time. Eventually I would have gotten to where I wanted to go but at a much, much later stage in my life and, of course, that would have impacted on my career and where I am today.ā€

While going back to school for her undergraduate degrees and caring for two young children, Gallo worked every other weekend at North Shore University Hospital in the emergency department. She liked the emergency department and trauma because of many ā€œmoving partsā€ and making decisions based on good information, as well as working in teams. Gallo moved on in her career, eventually becoming the director of the emergency department at Stony Brook University Hospital, and then becoming system administrative director of emergency medicine at North Shore-LIJ Health System (now Northwell Health) in 1996.

Northwell Health is the largest health system in New York State with 66,000 employees, 23 hospitals, and more than 700 outpatient facilities. In 2001, as the Chief Learning Officer, Gallo led the creation of the Center for Learning and Innovation, which focuses on workforce development, leadership development, and includes business courses. The Center also has a significant interprofessional clinical simulation center and a bio-skills education center for clinical education. In 2015, Gallo became the founding dean for the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. ā€œBetween Hofstra and Northwell, the resources for our nurse practitioner, PA, and medical students are quite significant and impactful,ā€ she says.

Gallo leans on her nursing and business experience gained during her various jobs throughout the years. She says in her current roles, she has a bigger impact on patient care: ā€œAs a clinician, you can affect one, maybe two patients at a time; where as an administrator you can aim to make an environment such that multiple staff are affecting multiple patients with good outcomes.ā€

Gallo enjoys helping students become successful and seeing the impact her team has made on the lives of students and patients. Though retirement is in her near future, Gallo wants to continue to build nursing programs and expand the Center for Learning. She doesn’t want to slow down or stop building, and she’s ready to face anything. ā€œIf there isn’t a challenge, I’m not interested…There’s nothing better than a challenging role,ā€ she says.

More from Kathleen Gallo:

Best podcast/book/magazine:

ā€œI’m a big Harvard Business Review reader. I also read the Wall Street Journal. I like the Sunday New York Times.ā€

Most important skills in being a leader:

ā€œNo. 1 is hire the right people and have programs in place so they can advance their skills and competencies…there’s nothing better than having your employees working at the top of their potential.ā€

Best advice received about being a chief learning officer:

ā€œIt’s all about the people; it’s not about the chief learning officer. And you’re there to strategize on how to be able to advance the organization through the power of its employees.ā€

What is Nursing Informatics and What Jobs Can I Get?

Nurses know that more data and better information leads to better health outcomes for their patients, and in today’s health care landscape, we have more sources of information than ever before as medical records and patient data are digitized. As this quantity of data increases, so does the need for qualified informaticists with the ability to interpret the numbers and help health care providers make better decisions. So, if you’re a nurse who’s looking to integrate your passion for patient care with a talent for data and analytics, look no further than a career in nursing informatics.

What exactly is ā€œnursing informatics?ā€ Despite the role being indispensable to nearly every major health care system, informatics remains an ā€œinvisible health heroā€ to most people outside of the industry.

The Health Care Information and Management System Society (HIMSS) defines nursing informatics as ā€œthe specialty that integrates nursing science with multiple information management and analytical sciences to identify, define, manage, and communicate data, information, knowledge, and wisdom in nursing practice. Nursing Informatics supports nurses, consumers, patients, the inter-professional healthcare team, and other stakeholders in their decision-making in all roles and settings to achieve desired outcomes. This support is accomplished through the use of information structures, information processes, and information technology.ā€

A nurse informaticist acts as a liaison between the technical and clinical aspects of a project or a problem to improve processes, decision making, and health outcomes as well as reduce errors, costs, and care delays. For example, a nurse informaticist may be asked to examine data to identify possible sources of patient readmissions (ie. lack of support at home, difficulty in understanding written care instructions, or a hazardous job) and then work with a hospital’s IT department to develop technological processes that flag those factors to health care providers helping them deal with possible issues before they result in additional trips to the hospital.

Nurse informaticists most often work in hospitals or other health care facilities but are increasingly being employed by consulting firms, universities, corporations, and the government. Job titles often reflect the blending of health care with information technology and career paths could include:
ā€¢ĢżĢżĢżĢżĢżĢżĢżĢżĢżĢżĢżĢż Clinical Systems Analyst

  • Database Specialist
  • Electronic Heath Records (EHR) Informatics Liaison
  • Clinical Informatics Nurse
  • Clinical Informatics or Applications Specialist
  • Pharmacy or Nutrition Informaticist
  • Chief Medical Information Officer
  • Health Data Scientist or Researcher
  • Professor of Informatics
  • Health Information Technology (IT) Project Manager

To break into this fast-growing career, you’ll need to start as a registered nurse. And because of the specializations of the field, informaticist positions usually require higher levels of education. The 2017 Nursing Informatics Workforce Survey reported that 57 percent of respondents currently working in the field have a post-graduate degree and 41 percent reported that they planned to pursue additional informatics education and training within the next year.

Nursing informatics is a rewarding and complex job but you can expect a higher than average salary in return. The HIMSS 2017 Nursing Informatics Workforce Survey asked respondents to identify their base salary as of December 1, 2016. Twenty-five percent of respondents’ salary ranged from $86,000 to $100,000 while 24 percent ranged from $61,000 to $85,000. Nearly half of respondents indicated a salary of over $100,000. There were increases from the 2014 survey for each salary range over $100,000.

The most successful candidates will need strong project management, analytical, and problem solving skills as well as a talent for critical thinking and creativity. Think you have what it takes for a career in informatics? ĢżCheck out Excelsior’s MS program in Nursing Informatics today.

 

How to Write a Cover Letter

With a well-crafted cover letter, you can introduce yourself in a memorable, personal way on a job application. Some hiring managers consider it to be the most important part of your job application. It is a great opportunity to tell prospective employers who you are, showcase why they should hire you, and stand out above all other candidates.

Following are some things you should and should not include in your cover letter.

What Is Cover Letter?

ĢżYour resume lays out the facts to potential employers, but your cover letter conveys your personality. The Society for Human Resources surveyed organizations on resumes, cover letters, and interviews and found the top three things that must be included in a cover letter are: how a candidate’s work experience meets job requirements, how a candidate’s skills meet job requirements, and why a candidate wants to work at the organization.

What to Include in Your Cover Letter

ĢżSuccessful cover letters include these sections:

  • Contact Information: Your details, plus those of the target company.
  • Salutation:ĢżAddress your cover letterĢżlike a professional. While it is fine to use ā€œDear Sir/Madamā€ or ā€œTo Whom It May Concernā€ when addressing the recruiter, taking the time to find out to whom you are addressing your letter makes a much stronger impression.
  • The ā€œIntroā€ Paragraph: YourĢżcover letter introduction should grab the reader’s attention. Consider introducing yourself with a snappy first sentence that highlights your excitement about the company, your passion for the work you do, or your past accomplishments. Check out examples ofĢżin an engaging, attention-grabbing way.
  • The ā€œBodyā€ Paragraphs: A good cover letter has body paragraphs that showcase your abilities & how you fit into the company’s future.
  • Call-to-Action: The best cover letter CTA lets the hiring manager know when you’re available to interview, and that you will follow up if necessary.
  • The Sign-off: A cover letter closing should consist of ā€œSincerely,ā€ ā€œRegards,ā€ or ā€œBest Regards,ā€ and your name.

How to Craft Your Cover Letter

ĢżWhen writing your letter, you should write like yourself, but you should also pickĢżthe appropriate voice and toneĢżfor the company you’re applying to.ĢżFor instance, the tone of a letter for a legal consulting firm will likely differ fromĢża graphic design firm. Be sure to also add some word variation to help you stand out against other applicants. Instead of describing yourself as creative, try imaginative. Instead of saying you’re determined, say you’re tenacious. These word variations show that you can think beyond what the average applicant can.

Things to Remember

  • Keep it short. In general, don’t go over a page for resumes or cover letters. In one survey, more than two-thirds of employers said they prefer a cover letter around 250 words. Check out theseĢżto a page or less.
  • Dishonesty on your cover letterĢżisn’t in your best interest. Don’t imply or indicate you have a skill that you don’t actually have. It might come back to bite you.
  • Don’t apologize. When you don’t meet all the job requirements, you may be tempted to say something like, ā€œDespite my limited experience as a managerā€¦ā€ Instead of drawing attention to your weaknesses, emphasize the strengths and transferable skills you do have.
  • Consider testimonials. Sometimes feedbackĢżfrom former co-workers, managers, or clients can go a long way in illustrating your passion or skills. Just don’t go overboard.
  • Don’t be afraid to brag. Do you have a hard time writing about yourself? Try this tip: What would your favorite boss, your best friend, or your mentor say about you? Write the letter from their point of view.
  • Finish strong. Your closing paragraph is your last chance to emphasize how you’d be a great fit for the position. You can use the end of your letter to add other important details, too. Check out some examples of closing lines you want to avoid at .
  • Edit and proof. Remember to edit your cover letter and have a friend take a look. Use the to see how it sounds out loud and edit accordingly. Ask a friend if your letter sells you as the right person for the job. If it doesn’t, you might have more work to do.

Remember that a cover letter is your chance to impress the potential employer and let them know you’re excited to be part of their company. It’s your opportunity to tell about you! For more helpful tips about writing cover letters, visit , , and . Also, be sure to visit Excelsior’s Career Center at for more advice on job searching, resume writing, interview tips, military and veteran transition, and more.

Excelsior Presents Webinar on Military Mental Health Issues

Mental health care is an important and growing part of our national discussion, but did you know that mental health issues disproportionately affect over 18 million U.S. veterans and their families? The statistics are staggering.

  • The Department of Veterans Affairs’ National Center for PTSD estimated that 1 in 20 of the nation’s 5 million surviving World War II veterans suffers from PTSD as well as:
    • 31 percent of Vietnam veterans
    • 10 percent of Gulf War veterans (Desert Storm)
    • 11 percent of veterans from the war in Afghanistan
  • According to the U.S. Department of Housing and Urban Development, there were 40,056 homeless veterans living in the U.S. in a single night in January 2017.
  • Less than 50 percent of returning veterans suffering from mental illness receive treatment.
  • 20 veterans die by suicide every day in the United States.

On May 9, Excelsior College held a webinar to discuss some of the health issues unique to military populations. Presented by Sandra Butterfield, ā€˜86 , Jessica Cheverie, ’02 , and James Ketzler, ’00, the webinar focused on the multitude of reasons for the higher rates of Post-Traumatic Stress Disorder , depression, and Traumatic Brain Injury among veterans as well as barriers to care and how to get help.

Because of their long-term exposure to high-intensity kinetic conflict, uncertainty, combat-related injuries or death, loss of control, and long separations from their loved ones, veterans often return from military service with significant mental health challenges as they transition back to civilian life. All too often, these issues trickle down to other members of their families as well.

Recognizing the signs of mental distress early is key to diagnosis and treatment. Some warning behaviors could include:

  • Prolonged sadness, anxiety, or strong feelings of anger
  • Extreme emotional highs or extreme lows
  • Social withdrawal
  • Dramatic changes in eating or sleeping habits
  • Delusions or hallucinations
  • Growing inability to cope with daily problems and activities
  • Suicidal thoughts
  • Denial of obvious problems
  • Excessive substance use

The institutional stigma surrounding mental illness within the military community causes many servicemembers to avoid seeking treatment for fear of professional consequences as severe as dishonorable discharge. Until recently, the military had limited mental health screenings available and the armed forces does not require servicemembers to disclose mental health problems to their chain of command.

Fortunately, the military has changed many of its policies in recent years to encourage better mental health and the Department of Defense states that they realize untreated mental health conditions pose a greater safety risk than mental health conditions for which the person is seeking treatment. A 2014 rule states that receiving a diagnosis or seeking treatment can not affect your career, even if your doctors need to disclose your condition.

If you or a loved one is struggling with mental illness or the transition to civilian life, the below resources could help:

  • Veterans Crisis Line at
  • Confidential counselors available for military and their families through at 1-800-342-9647
  • Real Warriors at
  • After Deployment at
  • In Transition at or 1-800-424-7877
  • My HealtheVet at

If you’re interested in learning more, a recording of this webinar is available for our alumni community by logging in here: . Visit our Alumni Events Page to see what webinars we have coming up atĢż /alumni/alumni-events/.

 

2016 Graduate Jeromie Cook Recognized for his Dedication to Military Service

Excelsior College grad, Jeromie Cook, received a Master of Business Administration in technology management with highest honors from Excelsior College in 2016. Recently he was recognized in Marquis Who’s Who Biographee for his dedication to military service. ĢżĢżMr. Cook has earned two Meritorious Service Medals, two Navy Commendation Medals, four Navy Achievement Medals, plus numerous other personal and unit awards. Cook is a retired U.S. Navy veteran and a nuclear master chief. He excels as the manager of emergency preparedness for Fluor Marine Propulsion LLC and the Naval Nuclear Laboratory, with which he also works as the principal compliance engineer.ĢżĢż

Link to full article:

5 Reasons to Consider a Cybersecurity Degree

Cybersecurity is one of the fastest-growing career fields in the country. With computer system security becoming more complex as attacks become more sophisticated, experts with a cybersecurity degree are needed to fill these critical jobs.

Earning a Bachelor of Science in Cybersecurity prepares you for this field. That’s especially true of degree programs, such as the one offered through Excelsior College, that are aligned with academic requirements for cybersecurity set up by the National Security Agency (NSA) and Department of Homeland Security (DHS).

So why is pursuing a cybersecurity degree worthwhile? Here are five reasons.

A Shortfall of Experts

Amelia Estwick, manager of the graduate program in cybersecurity at Excelsior College, notes that information security advocacy group ISACA projects a shortfall of 2 million cybersecurity professionals by 2019.

ā€œFor those pursuing a cybersecurity degree, this statistic not only paints a very positive light on job growth for cybersecurity professionals but also illustrates the importance that cybersecurity skills have in our digital society,ā€ she said.

Nationwide, the U.S. Bureau of Labor Statistics (BLS) a 28 percent increase in cybersecurity jobs, which it lists under information security analyst.

Strong Salary Potential

The BLS reports that taking into account all cybersecurity professionals from across the country, the in May 2018 was $102,470. In New York, that salary number is $122,000, the highest in the nation.

New York also employs the fourth highest number of cybersecurity experts. The New York metropolitan area is the second highest metropolitan area in the country for the number of cybersecurity jobs, behind only Washington D.C.

A Need in Every Industry

Healthcare operations need cybersecurity experts to ensure the security of electronic healthcare records. Transportation companies need secure supplying chain digital systems. Financial firms need a lockdown on systems that contain sensitive financial information. And every business in every industry has personnel records that need to be secure. In all cases, a cybersecurity professional is needed. Earning a cybersecurity degree opens the door to working in almost any industry.

It’s a Challenging Career

Those who wish to break into computer systems — whether they are individual hackers or members of an enemy state — continue to get more sophisticated in how they approach breaking into a system. Workers with a degree in cybersecurity are on the front lines of this battle, from protecting department store transaction records to helping maintain security for elections. That’s why analytical thinking and problem-solving are both important traits for cybersecurity experts.

Working with Cutting-Edge Technology

To solve complex digital system problems, you need the best in technology. On any given day, a cybersecurity professional may learn new security protocols, technologies, and potential threats.

Earning a cybersecurity degree online puts graduates on the path to a well-paid job in a fast-growing industry. For those with interest in using technology to protect people from cybercriminals, there has never been a better time to enter the profession.

Career Outlook for Master’s in Health Care Administration Graduates

As more jobs become available for doctors, nurses, and other clinicians in the rapidly growing health care industry, the need has also grown for qualified experts to take on leadership roles in a number of health care administrator careers.

Taking on these leadership positions requires a blend of business skills and health care industry knowledge — something students can learn in a quality master’s degree program. Business skills have become more necessary as health care comes under increased economic and regulatory pressures. The industry has also shifted to a ā€œvalue-basedā€ model that puts the emphasis on both efficiency and improved patient outcomes.

These changes have created an environment where professionals who want a health care administration career have many opportunities. Those with expertise in health care management strategies, as well as the knowledge to apply them in real-world situations, are extremely attractive job candidates.

The Demand for Health Care Administrators

The demand for health care administrators is clear from numbers provided by the federal government. Those numbers project a 20 percent increase in the number of health care administrators by 2026.

An aging U.S. population, along with more awareness of the value of preventive medicine, is partly fueling the need for more administrators, the U.S. Bureau of Labor Statistics (BLS).

The annual mean pay for a health care administrator position in May 2018 was $99,730, according to the BLS. In New York, that number is $143,340, second only to the District of Columbia in the entire country. In New York, the projected increase in health care administrators by 2026 is 22.3 percent, higher than the national average, to Projections Central, which uses BLS data to make state-by-state job growth projections.

What You Learn in a Health Care Master’s Program

At Excelsior College, the Master of Science in Health Care Administration prepares graduates for leadership in many careers. Health Care Administration careers include leading a hospital or doctors’ clinics or leading a large department. It can also include running a health care clinic or becoming a vice president of a large health care operation.

Graduates are prepared to lead a health care facility in a civilian, military or Veterans Administration setting. The program offers graduates expertise in:

  • Theory-based communications strategies
  • Leadership strategies in the health care environment
  • The principles of risk management and quality improvement
  • Ethical standards in health care
  • Analysis of contemporary issues impacting health care

Graduates learn leadership skills, including strategic planning, leveraging technology in a health care environment, managing conflict, building effective teams, and giving formal presentations.

A Challenging Future

In the 21st century, health care operations face complex challenges. Meeting those challenges requires leaders who understand the health care industry in all its detail. They also need to know the latest strategies, tools, and techniques needed to succeed in health care and how to apply them to real-world situations.

Those who earn a master’s degree prepare themselves to become that type of leader in a range of health care administrator careers. They have both an understanding of the health care industry as well as the business strategies needed to improve financial performance. In addition, graduates demonstrate a commitment to lifelong learning and achieving excellence in leadership within the health care industry.

Special Double Tutorial Feature: NUR 3014 Critical Thinking and the Nursing Process and NUR 702 Navigating the CPNE

As an associate degree in nursing student, you are required to take nursing theory components to prepare you for demonstrating proficiency in nursing care during the Clinical Performance in Nursing Examination (CPNE). There are two tutorials that you should be aware of that can improve your success. NUR 3014: Critical Thinking and the Nursing Process Online Tutorial and NUR 702: ĢżNavigating the CPNE Online Tutorial are great resources to consider when you need some extra practice and while you are preparing for the CPNE.

All students in the associate degree in nursing program have access to NUR 3014: Critical Thinking and the Nursing Process Tutorial. This self-paced learning tutorial includes resources to help students develop and apply skills they may struggle with, such as math calculations or applying the ā€œNursing Code of Ethicsā€ to a complex patient. A significant focus of the tutorials is application of critical thinking and the nursing process. NUR 3014 provides narrated resources and audio files to help students think critically with the RN perspective. The tutorial contains three modules: Problem Solving, Critical Thinking, and The Nursing Process, with each module discussing important skills and competencies the registered nurse needs to be successful in the dynamic healthcare environment.

ā€œThe nursing process is the blueprint for all nursing care,ā€ says Karla Duffy, faculty program director for the associate degree in nursing program. The steps in the nursing process are assessment, diagnosis, planning, implementation, and evaluation, and the NUR 3014 Online Tutorial helps students practice and apply this important process. Within the modules are activities that students can practice developing a plan of care for different patients across the life span. There is also a case study for students to practice putting all of the pieces together.

The tutorial is so beneficial that Duffy uses it in her course, NUR 104 Essentials of Nursing Care: Health Safety. ā€œIn NUR 104, students are required to go to NUR 3014 to complete their week I discussion because I want them to know that it’s here and I want them to use it as a resource throughout their educational journey,ā€ she says.

NUR 702, Navigating the CPNE Online Tutorial, is similar to NUR 3014 in structure, but NUR 702 is only available to students when they are CPNE eligible. NUR 702 contains valuable information about the CPNE and the contents were developed by the same faculty who developed the exam. ā€œThese are the resources faculty have developed to help students be successful at the CPNE,ā€ says Duffy. The tutorial contains different modules like self-study modules, resources specific to the nursing simulation labs (NSL) and the patient care situations (PCS), virtual patients and recordings of conversations webinars.Ģż The resources developed align with the critical elements for the exam that are outlined in the study guide.

There are also virtual patients with self-check activities that give students an opportunity to apply the nursing process to formulate a plan of care, deliver the care and document their care. NUR 702 also contains videos made by nursing faculty that cover all of the areas of competency. ā€œIt gives the students a comprehensive understanding of how the CPNE is going to progress,ā€ says Duffy. The tutorial also contains all the recordings from the ā€œConversations with Kimā€ webinars and other faculty developed webinars.

The best part about NUR 3014 is that students can access it at any time and can keep going back to it throughout their time in the associate degree nursing program. The good part about NUR 702 is that it is specifically geared toward students preparing for the CPNE.Ģż So, if you need some extra help, or want to see how prepared you are for the CPNE, check out the tutorials NUR 3014: Critical Thinking and the Nursing Process Online Tutorial and NUR 702: Navigating the CPNE Online Tutorial.